Virtual Class Policies & Procedures
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Real Estate University – Online Courses
To ensure a professional and compliant learning environment, all students are required to follow the policies below for all virtual (Zoom) classes. These guidelines reflect the standards set by the Department of Consumer Protection (DCP) and our commitment to quality education.
1. Individual Attendance & Camera Use
Each student must log in using their own device and must have their camera turned on for the entire duration of the class. The instructor must be able to see each student’s face at all times.
This is a DCP regulation and will be enforced without exception.
2. Log-In Time
Students must log in to Zoom 5–10 minutes before class begins to allow time for setup and attendance verification.
3. Retake Students (Non-Credit Participants)
Only students retaking a course for review purposes (no credit) may remain off-camera. These students must change their Zoom display name to:
RETAKE – First Name Last Name
Students who are off-camera and not properly identified will be removed from the class.
4. Recording Policy
Recording or sharing the livestreamed class is strictly prohibited. Students may not record sessions or allow others to do so on their behalf.
5. Account Security
Students are not permitted to share login credentials, including with other enrolled students.
6. Attendance Requirements
Students must attend the full class to receive credit.
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Late arrivals or early departures will result in forfeiture of credit for that session.
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Be logged in and ready at least 5 minutes prior to the scheduled start time.
7. Engagement and Conduct
Students must be stationary and fully attentive during class. Activities such as walking, exercising, or driving are not permitted during instruction.
8. Learning Environment
Please attend from a quiet, distraction-free location, such as a private room in your home or office. Avoid background noise and interruptions.
9. Display Name for Attendance
For attendance and security purposes, students must use their full legal name on Zoom.
Nicknames, initials, or abbreviations are not accepted and may impact credit.
10. Audio Etiquette
Keep microphones muted at all times, unless called on by the instructor or participating via the “Raise Hand” feature. This helps minimize background noise.
11. Questions & Participation
To ask a question:
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Use the Zoom chat or
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Click the Raise Hand icon and wait to be called on.
Please do not interrupt the instructor during lecture time.
12. Technical Difficulties
While we strive to provide a seamless virtual experience, technical issues may occur. We appreciate your patience and assure you that any disruptions will be addressed promptly.
13. Attendance Tracking
Students are responsible for keeping their own attendance records.
For official attendance verification, you may submit a request via our website. A $5 processing fee applies.
14. Refund Policy
No refunds will be issued once login credentials have been distributed.
15. Enjoy the Experience!
We’re excited to have you in class. Stay engaged, ask questions, and enjoy the journey!
Common Inquiries
Welcome to our FAQ section where we address the most common questions about our virtual real estate courses.
What are the camera requirements for online classes?
All students must have their cameras on for the entire class duration to comply with DCP regulations. This ensures active participation and engagement.
What should I do if I experience technical difficulties during class?
If you encounter any technical issues, please remain patient. Our team is committed to resolving any disruptions swiftly to ensure a seamless learning experience.
Can I attend the class from any location?
Yes, you can attend from any quiet, distraction-free location. Ensure that your environment is conducive to learning, free from interruptions and background noise.
